Forum Discussion

starchoice's avatar
starchoice
Leader
4 months ago

TELUS GST Scam

TELUS has a good racket going with GST. Here is a prime example. I requested a credit for a billing issue. I was charged on my original bill, the amount of $14.00 + GST. When I received the credit, t...
Horrible service
Mobility
scam
A-B's avatar
A-B
Icon for Community Manager rankCommunity Manager
4 months ago

There may be an answer in our reply posted here: https://forum.telus.com/discussions/my_mobility_account/inquiry-regarding-gst-calculation-on-bill-credits/172134

  • starchoice's avatar
    starchoice
    Leader
    4 months ago

    I read the posts but there is certainly no answer there. Let's review it. I was charged $14.00 for a service. GST is added to make that $14.70. I dispute the amount and the agent is okay with crediting me for the service. However, I was credited $13.33. The GST credit on that amount brings it to $14.00. I was charged $14.00 plus tax = $14.70. My credit is $14.00. Why do I lose $0.70?

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