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KoodoUser's avatar
KoodoUser
Neighbour
4 months ago
Solved

Scam Alert - Fake TELUS Promotion

Hi everyone,

 

I wanted to share a scam attempt I experienced recently so others can be aware.

 

I received multiple calls on my secondary number (not the one I registered with Koodo). The caller had a thick accent and claimed to be from TELUS, offering me a new phone with a plan for $25 today and around $100 monthly. When I mentioned I already had a plan, they said they could cancel it and give me a 50% discount on the new one.

 

Some red flags:

 

  • They called from several different numbers, including ones that showed up as Bell Mobility.
  • After I hung up, they called back spoofing the official TELUS support number.
  • I asked for details by email, and they sent me a poorly made PDF from [email protected] (not a TELUS domain).
  • When I pressed them for an employee ID, they went silent and hung up.

 

 

Numbers they used (from my call log, excluding my local city hall and family):

 

 

 

This is clearly a scam — TELUS does not use third-party emails like @salesperson.net, and spoofing official numbers is a classic scam tactic.

 

If anyone else gets similar calls, do not give personal information, and hang up right away. Report the numbers to TELUS and the Canadian Anti-Fraud Centre.