Forum Discussion
JasonYang
3 hours agoJust Moved In
Roaming SIM (South Korean) not working on Telus profile - Worked fine on Koodo
Hi everyone, I’m experiencing a strange network issue after switching my service from Koodo to Telus. Device: Samsung Galaxy S24 (Canadian model) Current Setup: Telus (Main) + South Korean SIM (Ro...
JasonYang
3 hours agoJust Moved In
Has anyone else experienced issues with secondary roaming SIMs after moving to Telus? Are there specific APN settings or carrier-level provisioning I should check?
Any advice would be greatly appreciated.
Best regards,
- TELUS_Support2 hours ago
Official Support Team
Hi Jason - this is strange behavior for sure. We don't block secondary SIMs but it could have been due to the migration from Koodo. Are you able to use your TELUS line without issues?
- JasonYang2 hours agoJust Moved In
Yes, my TELUS line (604-445-0700) is working perfectly without any issues. The problem is strictly isolated to the secondary Korean SIM, which started occurring immediately after the migration from Koodo.