Forum Discussion
Pricing Discrepancies
I am learning quickly that this company refuses to honour their own advertisements. Instead I am being forced to prove it - something the end customer should never have to do. To see something I agreed to be so astronomically lower priced within mere weeks, and to have no recourse?
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- I have just taken 5 lines , I got everyone in writing and Telus record their calls . However the bill on line is quite the opposite .
- If you’re referring to the “MNH20W” discount code that was advertised in the app, I called. I was told the discount usually starts getting applied in the second month of the contract. The first bill is full month and partial month charges to start the billing cycle. I do not know if this is the case, as my “first” bill with the code applied arrives the 15th of June.
- NFtoBC
Community Power User
If you chose a contract, then you have limited recourse. Unfortunately, that’s how contracts work.
