Forum Discussion
Pricing Discrepancies
I am learning quickly that this company refuses to honour their own advertisements. Instead I am being forced to prove it - something the end customer should never have to do. To see something I agree...
I have just taken 5 lines , I got everyone in writing and Telus record their calls . However the bill on line is quite the opposite .
If you’re referring to the “MNH20W” discount code that was advertised in the app, I called. I was told the discount usually starts getting applied in the second month of the contract. The first bill is full month and partial month charges to start the billing cycle. I do not know if this is the case, as my “first” bill with the code applied arrives the 15th of June.
