Forum Discussion
Duesbute
3 years agoFriendly Neighbour
Password reset email not received and login link not received either.
Currently on hold for password reset email not received. Login link isn’t received either.
Syaoran
3 years agoAll-Star
Did you check your spam folder to make sure the e-mail didn't end up there? Any text to reset a password would go to the first phone number on the account, which usually is the phone number of the account holder. If that isn't the number you are using. You might want to address that with Customer Care to ensure your line is the line associated with the account holder.