Forum Discussion

aryaafshar's avatar
aryaafshar
Neighbour
11 months ago

Password recovery no email received

I forgot my password and pushed the forgot email. But after many tries I didn't receive any email. 

3 Replies

    • aryaafshar's avatar
      aryaafshar
      Neighbour

      I searched in Spam and Junk files there is no any email related to Tellus.

      • TELUS_Support's avatar
        TELUS_Support
        Icon for Official Support Team rankOfficial Support Team

        Gotcha. Have you confirmed that the email address you put in for recovery matches the one on your account?