Forum Discussion
wenxia_w
7 months agoNeighbour
Overcharged and Scammed by Telus
Telus has been overcharging me every month and added a random new phone number to my bills. I have called for 2 hours yesterday only for the agent to hang up on me. I am feeling so helpless and don't...
Vandocker
7 months agoNeighbour
Lol Telus is so bad. I deeply regret signing up. I’ve just found out they’ve been overcharging me as well. Even if you walk into a store, they can’t help you now. Everything is done overseas and they lie or “make mistakes”. Someone in a call centre probably signed you up for additional lines to get a bonus.
TELUS_Support
Official Support Team
7 months agoSorry to hear about your negative experience and the issues with overcharging Vandocker. We'll send you a PM to take a look into this for you shortly.