Forum Discussion
Easy Roam, Out of Canada. NO SERVICE
Currently in Saudi Arabia and on June 26th/2024 my phone lost service. I have tried connecting to all three network providers, resetting my phone and toggling airplane mode off and on numerous times. I pick up minimal service every few hours, extremely inconvenient trying to book travel, deal with banking as well as depending on my phone for daily business. I see something similar is also affecting Canadians in the USA. I have been working internationally for almost a decade and this is the first major disruption I've experienced like this. What is the issue and when will it be resolved?
1 Reply
TELUS_SupportOfficial Support Team
Hello. Some wireless customers roaming outside Canada may be experiencing a widespread interruption to their service due to a global outage affecting many providers. We are collaborating with our partners to restore service as quickly as possible. You can keep an eye out at www.telus.com/status for updates as we get them.
^ A-B
