Forum Discussion
Additional charges last three bills?
I am being charged for calls from my landline (Vonage). Hasn't happened until recently. I don't have forwarding on or use a Vonage app on cellphone. Huge bills. Any help appreciated
Thank-you. I should have mentioned that I have spent a good deal of time with Vonage, whose customer service has impressed me. They could neither sort out why my calls are being forwarded or how to stop them. Their suggestions for me I had already done or were features never in place.
Vonage is the only one who can correct the issue/s with billing and whatever problem has arisen. They have higher up tech support perhaps open a ticket so they can fix it. There isn't anything telus can do to correct it.
