mytelus app

I'm a recent new customer and downloaded the mytelus app onto my iphone and under the Quick Actions section it states that i completed "1 out of 4 tasks" however when i see the remaining tasks that need to be done they are in fact complete and i have verified that. The UI interface is annoying and i deleted the app, turned off my iphone and reinstalled the app and still under the Quick Action section it still states that "1 out of 4 tasks" need to be done. Yes a minor cosmetic annoyance but is there any way how to get rid of this message.  Thanks.