Forum Discussion
“Bring it back” amount that you have to pay if you decide to keep phone at end of plan
Hi Does anybody know where to find the specific “Bring it back” amount by phone model? I mean the amount that you have to pay at the end of 2 years plan if you decide to keep the phone? They talk ab...
Well when I look at my offers, it doesn't say Bring-It-Back Bonus -$300 it says Device Credit -$300.
When you say you only need to pay back the Bring-It-Back, it's very misleading because everyone only sees -$320.
I have proof of this and I sent it to a rep and she and the supervisor said there's nothing they can do.
It's ludicrous that you do these kinds of false advertisiments because a lot of people are going to think it's 320$ and in two years they're going to get a rude awakening when they have to pay 620$.
You guys should've gave me the deal I still see now instead of trying to manipulate the facts or change the wording so I can benefit you.
You should do the right thing, give me the deal and make your corrections.
It's not normal that I had to speak to 6 reps and finally get an answer that still defends you're unlawful tactics. Once I'm done with my current contract in August, I'm leaving and I will share this story to others and expose these cheap tactics on red flag forums, Twitter and Facebook.
When you say you only need to pay back the Bring-It-Back, it's very misleading because everyone only sees -$320.
I have proof of this and I sent it to a rep and she and the supervisor said there's nothing they can do.
It's ludicrous that you do these kinds of false advertisiments because a lot of people are going to think it's 320$ and in two years they're going to get a rude awakening when they have to pay 620$.
You guys should've gave me the deal I still see now instead of trying to manipulate the facts or change the wording so I can benefit you.
You should do the right thing, give me the deal and make your corrections.
It's not normal that I had to speak to 6 reps and finally get an answer that still defends you're unlawful tactics. Once I'm done with my current contract in August, I'm leaving and I will share this story to others and expose these cheap tactics on red flag forums, Twitter and Facebook.
By the way, you even said it yourself in the 2nd post "Look for Bring-It-Backᵀᴹ and the amount to the right is the amount you would owe at the end of the 2 year agreement if you decide to keep the device instead of getting a new device" there's no mention of a bring it back bonus.. worse yet I only see in my offers "device credit".
- Since I can't attach a screenshot of the proof, here's a copy paste:
Here's how it all breaks down
Retail Price
$1875
Promotion: EPP Subsidized Device Bonus with Financing offer
-$915
Device Credit
-$300
Bring-It-Backᵀᴹ
-$320
Total savings
-$1535
Device repayment amount
$340
Due today
$0
Due monthly
$14.17/mo.- BillTelusCust
Look at my offer i just posted and tell me what you think. You think it's good right? You order online? 2 years from now 620$! Is that fair?It looks to me like that $340 is what you're paying over two years by paying $14.17 a month out of your monthly plan.
After two years, you either give the phone back or pay $320 and keep it.
