Forum Discussion
dzurawell
4 months agoNeighbour
Telus Connect app login failure: Unable to login to this app with your My Account settings
I am attempting to do the first time setup of a BwHSIA - Smart Hub Business. The first step is to install and log in to the Telus Connect app. I receive the error "Oops Unable to login to this ap...
TELUS_Support
Official Support Team
4 months agoHi there, if you still require assistance, can you send us a private message?
- firstnamelast3 months agoNeighbour
Hello I am having the same issue. Have followed same steps. Clearly an issue with the apps authentication service. Cannot manage home devices and schedules without it.
- TELUS_Support3 months ago
Official Support Team
Hi Everyone! Please try opening your Connect app now — it should be working properly.
- Ghostkitten21 month agoNeighbour
Hello! I am having this issue. Could you help me?
- dzurawell4 months agoNeighbour
Done.