Forum Discussion
$2500 TO CANCEL BUSINESS INTERNET!!
Hi there my name is Marc. Unfortunately I have Telus business internet 1Gb. Is there a way to cancel even though I'm in a contract without it costing $2,500??? I think Telus business is absolutely ridiculous and full of crap to give me a price of $2,500 to cancel. Can someone please help me cancel this internet without it costing me an arm and a leg!!
12 Replies
Dear Marc, I owe $3,800.00 same thing 3 yr contract.
My shop closed after Telus internet/security service period of 12 weeks.
I have jumped through hoops for past year.
Telus so far refusing to negotiate at all
Erin
- I can help you with that.[mod edit - private info]
TELUS_SupportOfficial Support Team
Hello! We've edited that post as it contained a private phone number, which is against our Community House Rules. Also, 2021 if you do require further assistance with your account, send us a private message and we can discuss further, thanks!
Sorry , wanted to ask if you figured out how to resolve to your satisfaction.
Erin
- A-B
Community Manager
That does sound high. How much time is left in your service agreement?
- 28 months
- A-B
Ahh, gotcha. Are you experiencing issues with the service? Have you had the chance to speak with our Business Tech Support team if so?
