Forum Discussion
Some messages not going through
Greetings,
I found out (by accident) that my friend wasn't receiving some text messages, and sometimes they will receive a single message twice.
I tested it by trying to send this message from Google Messages to my other device, which is using Samsung Messages:
<Link removed by Mod for safety reasons>
My first step is find out where the problem is: my sending device, Telus Mobility, or the receiving device. Any suggestions on how to do this?
Thanks,
Shane.
6 Replies
Sorry for the delay.
Everyone is on the Telus network.
Telus finally responded and said that that URL is being block for spam reasons.
- dru
Community Manager
A few thoughts:
- Is your friend experiencing this with messages from anyone else?- On your end, have others reported the same thing with messages from you?
- On your device, have you set a default messenger app?
dru wrote:A few thoughts:
- Is your friend experiencing this with messages from anyone else?I'm not sure.
- On your end, have others reported the same thing with messages from you?
No. I actually found out by accident.
- On your device, have you set a default messenger app?
No. The factory default for the BlackBerry Key2 is Google Messages. I haven't changed it.
- dru
Have you had issues with coverage lately? Also, has any other contact described similar issues with you?
