Forum Discussion
Shane
2 years agoLeader
Some messages not going through
Greetings,
I found out (by accident) that my friend wasn't receiving some text messages, and sometimes they will receive a single message twice.
I tested it by trying to send this message...
dru
Community Manager
2 years agoA few thoughts:
- Is your friend experiencing this with messages from anyone else?
- On your end, have others reported the same thing with messages from you?
- On your device, have you set a default messenger app?
- Shane2 years agoLeader
dru wrote:A few thoughts:
- Is your friend experiencing this with messages from anyone else?I'm not sure.
- On your end, have others reported the same thing with messages from you?
No. I actually found out by accident.
- On your device, have you set a default messenger app?
No. The factory default for the BlackBerry Key2 is Google Messages. I haven't changed it.
- dru2 years ago
Community Manager
Have you had issues with coverage lately? Also, has any other contact described similar issues with you?
- Shane2 years agoLeader
Coverage is bad. I live in Langford (part of Greater Victoria). Signal strength is limited to one bar. No other contact has had similar issues, but I can reproduce the issue. It seems that if there is a link in the message, the entire message gets deleted. So the problem seems to be with Telus and not my device.