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giftwox's avatar
giftwox
Friendly Neighbour
7 months ago
Solved

international text messages.

i have UL international text messages. but can not send it. under usage summury. shows i send. but never received. both of my lines. too much problem with telus.

  • TELUS_Support's avatar
    TELUS_Support
    7 months ago

    Let me take a look with my support team and we will message you once we find out more information! Thank you.

7 Replies

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team
    7 months ago

    Hi! Have you tried to restart the device? When has this started happening?

    • giftwox's avatar
      giftwox
      Friendly Neighbour
      7 months ago

      i did restart both devices. the problem is the international numbers can not receive the text message. but in my telus account the usage summury shows i did send international message. this is since day one when i start use telus service.

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