Forum Discussion
Billed charged from the wrong card
Hi, I recently cancelled the Telus plan and after a month I received $18 bill which was deducted from my wrong card but I want to pay that bill from a different card please help me out on this and need a refund on the same card , also tried contacting through the chatbot which is completely useless for those who has cancelled account
1 Reply
TELUS_SupportOfficial Support Team
Hi Tejassingh! We’ll need to double-check the account to see exactly what’s going on. We’ve just replied to your private message to help get this sorted. Please check your inbox.
