Forum Discussion
30 Day Europe Travel Pass - Auto Renewal
I purchased a Europe Travel Pass for my daughter's line. She is traveling for about 60 days. When she was coming up to the end of her first 30 days I attempted to purchase an additional pass but was unable to (the original pass expires July 17). However, I noticed that on day 31 of her trip it looks like the travel pass automatically renewed (reviewed the usage for her and see another $60 charge on day 31 of her trip).
The portal says the original travel pass is active until July 17 but those days are used up. Looking for a confirmation that it auto renewed.
3 Replies
TELUS_SupportOfficial Support Team
Hello stewartg, we'll need to have access to her account in order to answer your question. We'll send you a private message shortly, thanks!
Have same problem, can't renew my "30 day easy roam Europe pass
- TELUS_Support
Hi there, we will send you a private message.
