Telus Ch. 965 Inultra schedule issues
I recently noted that I have access to Telus channel 965, Inultra. Looking at the schedule, there seem to be some programs worth recording. I set for four of them, according to the schedule, and got completely different programs. Looking at the channel 965 schedule, I can see no correlation at all to what is actually shown. Not just the times, but the actual programs! I ended up recording programs on flying drones, which do not appear in the schedule anytime on any day. I was looking for the program 'Breakthrough' which is on the schedule but not on the actual channel. Can Telus please confirm that the Telus guide schedule for Ch. 965 is actually correct? Thank you.
Fail to Pair Telus Remote with Roku Plus Series TV
When pairing the "Telus TV Remote" with a Roku Plus Series TV, the mute and volume buttons work, but when I accept the code (any of 3) and continue (complete), then the buttons no longer work. Oddly the Power button does work. Process: Settings > Device settings > Remotes & Accessories > Program Remote with TV Search for Roku TV, and select Press Mute and Volume up/Down (they work) Select "Yes, Finish" (volume still works) Select "Continue" (now back to Remotes & Accessories) Now the Mute and Volume buttons no longer work. Only the Power button works. It is as if the remote failed to store (save) the code. The remote: The Roku TV: Model 55R6CX; Hardware ID P403X
New Optik TV turns on but won't get plus Telus+ Screen
When I use my remote to turn on my Optik TV android box and LG TV, the TV turns on and the screen comes up with Telus+ but just hangs there. None of the buttons on the Telus remote do anything, and I have to unplug the power from the box and plug it back in to get it to load. It's done this since I got the box a couple weeks ago and is extremely annoying. Any time I want to watch something I have to unplug/plug in the power to the box, making it very inconvenient. Does anyone have any insight on what I can do to fix this?
Telus Home Assistant not Working
I am having an issue that I've had a few times before. When I try to change channels on my Telus optic box with my Alexa it tells me okay but then it does nothing. When I try the volume it says it is not responding. I'm not sure if there was an update done last night because it was working fine yesterday.
Returning an Optik Box
Hi there, I have two questions: I have on Optik Cable box from 2011 which came with the box, cable and remote control. I had to get a replacement Optik box because the other one had stopped working. When Telus sent me the new box, they just sent me a box and the cable cord, no new remote control. I want to know what I need to return? Do I just return the old box and old cable, but keep the remote control? Or, do I need to send the old remote control. The old remote control does work with the new box. Also, I would like to get to get a new remote control as the old one isn't working 100%. What do I need to do to get a new one, to ensure its compatible with the new Optik box?4k Wireless Remote Box going nuts
My 4k wireless box has a mind of its own. It periodically drops the picture but not the sound. Then after a few minutes it goes silent. When the picture drops I can go to guide and see the guide PLUS the live thumbnail of the video. I have rebooted and RESET the 4k wireless box, rebooted the main hard-wired 4k-PVR and rebooted the router. This let's the system limp along for a bit but inevitably it fails. Is my 4K wireless box dying? If this is the case I am worried about sending it back. Returning the wireless 4K box to Telus is a giant potential billing problem I am trying to avoid. My main PVR was replaced and the old one returned earlier this year and after 4 months I am still being billed for 2 PVRs!! Thoughts appreciated. Rick
