I am unable to see the Optik TV page on the computer website after logging in. It will show my Optik account number and the words something went wrong Try again later. This has been like this since September.The new webpage formating sucks BTW and wh...
When you get asked/told to send us a private message. @TELUS_Support At the top right hand of the page is an envelope. Click on that and you should be able to send us a private message. NOT easy Just click on the user name TELUS_Support and you will ...
Optik TV @TELUS_Support What is going on with the website for My Telus. I know the desktop has been under change for a while. I have been patient for the past month.This is what I get when trying to access my account informationLooks like something w...
If I come across a show in the guide that is of interest but already 1/2 over I can press the start over button.I can also watch again from the beginning up to 24 hours (or more) after it is aired. Then on demand for some. Why then is it not possible...
Anyone know what the button at the front of the tuner is for? And how to use it. Also there is a factory reset at the back. What does it do and how would you use it? Then there is a button on the side, I think it is for pairing, but for what?
Unless you insert @TELUS_Support in your post they may never see it.May I suggest you click on the user name for TELUS_Support and send a PM with that link and they will get it faster
My problem was solved after an hour. That is the good news.The sad news is I do not think that the techs, I had two tag teaming work on the issue, knew what exactly fixed my problem. At their end when they looked at my account there was nothing wrong...
ask for John the next time you talk to tech support. Today I again asked the Ai bot to get me an agent, a live person and John called. It took a half hour to go through the process to prove I had a problem and then resolve it. Then another hour to fi...
@Nighthawk Perfect explanation. Now if every time someone says send me a PM that link is added then all will be well with the world. It seems the reason for this threasd is lost. Telling people that have not done it once to click on the envelope with...
The app now only shows my cell phone unless I go to the link texted to me by Telus support.How do I get this missing number added? UpdateThat last number does not matter
