All dates are approximate and subject to change. Please note posted dates reflect when the update is targeted for release but can take a few weeks to roll out to all devices.
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You've ordered your new device from TELUS, but now what? Track your package every step of the way from the moment you've placed your order to final delivery with our Order Status tracker.
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Mobility Payment Options
There are many convenient ways to pay your TELUS bill. Here is information on the different payment methods.
Pre-Authorized Payments
The easiest way t...
With Easy Roam, you can utilize your current rate plan's data & minutes and stay connected while traveling. Below are some steps on how to add Easy Roam as well as important points to consider wh...
TELUS Home Service Vacation Suspension
What is a vacation suspension?
It is the ability to temporarily suspend and pause your home services and pay a reduced rate while you're away.
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Change Number of Rings Before Voicemail Picks Up
Call Forward Variable lets you customize the number of times your phone rings or the length of time elapsed before the call is forwarded to...
How To Block Text Messages and Calls on an iPhone
There's not many things more annoying than unwanted texts or calls. Here are some quick guides on how to prevent them from getting through...
Manage Your Home Wi-Fi Network and Optik TV
We're all familiar with the phrase "moderation in all things", but there's a good chance kids can forget it from time to time. With TELUS, you h...
NHL on Optik App
The NHL on Optik app lets you follow your home team throughout the NHL season with standings, schedules, and game/player stats all available in one convenient location. Yo...
What Is Bridge Mode?
When you sign up for TELUS internet you will receive a device called a gateway - a two-in-one modem & router combo. Bridge mode is a feature that allows a user to shut off ...