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Knowledge base articles

Optik TV Trending Now feature

If you have a fear of missing out (FOMO) on the latest shows, we've got the cure. You’ll always know what’s heating the small screens with Trending Now, a new feature on Optik that lets you see the top five shows in your area based on what others are...

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C_Fun by Community Manager
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NHL on Optik App

The NHL on Optik App has Officially Launched! Starting August 11th, 2020, Optik customers can follow their favourite teams during the NHL Playoffs with the new NHL on Optik App. Customers can also choose to follow the Playoffs as a whole rather than ...

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psl by Neighbourhood Alum
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How Remote Record Your Show with Optik on the Go

Optik on the Go – Remote Record How many times has this happened to you: you’re out and about and it suddenly occurs to you the game is on or it's the season finale of your favourite show. We’ve got your back. If you have access to a computer or mobi...

dru by Community Manager
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Why is my Optik TV Guide displaying the Wrong Information?

It is never a welcomed surprise when you notice your guide is displaying the wrong info. Here is some info on what causes this problem and how to fix it. Root-Cause - Incorrect Metadata Metadata is data used to describe other data. In this case, the ...

Fabylous by Community Manager
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