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Unexpected Channel Changes; Added Costs
Just recently (7 weeks ago) signed two year contract because I like the basic core channels. Now they have removed many, readjusted theme packs, without so much as a boo to their customers. Channels ...
- Hi. I have to say after quite a few private emails with Telus employees, we came to a very Happy conclusion and I am thrilled I finally found someone who did more than find a solution for me. This is the Telus I have been with for more than 20 years now and I am a happy customer once more.
No sense at all. I see they also changed my title that originally said "Telus sucks right now". I also see now there are a lot of complaints about this issue. Not sure they will do anything but in these cases "Silence is not Golden"
Yes it makes no sense that they can change the channels within a theme pack, and then forcing us to pay for more theme packs to get what we originally had… definitely looking to cancel… l
I totally agree, it feels unfair if the channels that were previously there are suddenly moved to another package. So I also have to think twice about continuing to subscribe or not.
- Hi. I have to say after quite a few private emails with Telus employees, we came to a very Happy conclusion and I am thrilled I finally found someone who did more than find a solution for me. This is the Telus I have been with for more than 20 years now and I am a happy customer once more.
