Forum Discussion

Organizer

3 years ago

This program can only be viewed while on your telus home internet

Anyone else STILL having this issue with the Latest update to Pik TV which is now Telus TV. It only effects the Telus Box!

KHR

TELUS Team Member

3 years ago

What channels are you experiencing this on?

Is your TELUS TV Digital Box connected directly to your network gateway with no switches or 3rd party gear in between? If yes - this affects in-home detection. If no, there may be an account setting that needs a troubleshooting agent to reset.

Related Content

Programing remote code
Hello. I Need help programing my new telus remote to my tv. It's the new Bluetooth telus remote. Trying to code it to my tv wich is a 55 inch rca. One of those walmart boxing day specials. None of th...
Solved
MrHoff
8 months ago
3.7KViews
6Comments
How to View and Change Your TELUS Technician Appointment
Manage your upcoming TELUS technician appointments through your My TELUS account. Available for Alberta and BC clients using a desktop browser. Viewing Your Appointment Access your appointment de...
A-B
5 months ago
668Views
0Comments
On demand viewed episodes
With the continued challenges with obtaining properly functioning recording functions, On Demand viewing is a necessary fallback to catch up. However, it doesn't show when an episode has been viewed. ...
Solved
RobG3987
2 years ago
3.2KViews
3Comments
Programming
Does the endless onslaught of Christmas movies ever end? It’s getting offensive. Kind of like they don’t value their customers!
Solved
Kurtpoulsen
3 years ago
3.5KViews
2Comments
Cannot View Recorded Shows On My PVR Without Optik/Internet Service
Earlier this week some idiots cut a major fibre optik link in St. Albert for the purpose of stealing some of it. We had no phone, internet, or Optik TV for about 24 hours. I was surprised and disap...
Solved
Norm3
2 years ago
4.2KViews
3Comments

Forum Discussion

This program can only be viewed while on your telus home internet

Related Content

Programing remote code

How to View and Change Your TELUS Technician Appointment

On demand viewed episodes

Programming

Cannot View Recorded Shows On My PVR Without Optik/Internet Service

Recent Discussions

Can't Fast Forward Recorded Program

Cannot Access Gateway Modem

Delete Resume from Your Apps

Unresolved Billing Error and Repeated Collections Notice for Account

13 months waiting for a cheque