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Optik-Kate's avatar
Optik-Kate
Icon for TELUS Team Member rankTELUS Team Member
3 years ago

TELUS TV Feature Updates - Ongoing

Dear Neighbours,    We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle th...
KHR's avatar
KHR
Icon for TELUS Team Member rankTELUS Team Member
11 months ago

All recordings have 2 mins added pre and post, live sports have 60 mins added past the scheduled end time (90 minutes for tennis). It looks like PTI is flagged as a live sports event by our guide data provider, so 1h32 tracks.

 

Programmable start and end times at a global level are relatively easier; at the individual user level they are somewhat more complicated. As such, the team does try to proactively identify shows that historically run long (Golden Globes, Oscars etc.) and add post-time. We also retroactively add post-padding to unforeseen overruns (SNL 50th anniversary special).

Optikal_Speak's avatar
Optikal_Speak
Leader
11 months ago

Thanks for the reply and insight on that score. 

Re your comment: "Programmable start and end times at a global level are relatively easier; at the individual user level they are somewhat more complicated."

 

Is there any development consideration, either in play or future contemplation of, for user customization of programmable start and end times, à la the Legacy PVR functionality?

 

If so, any ETA on update of same?

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