Showcase On Demand Not Available

[ScuttleZazuMeko]

I am subscribed to showcase, and I can't access the on demand shows. Why? Telus can't be double dipping for costs when I already subscribe to it.

[dru · Accepted solution]

@ScuttleZazuMeko It should be available so I'm at a loss for why you don't have access. I'll consult our content team but I'll require some info from you first. I've sent a private message your way so please keep an eye out for it 🙂

[AD3]

We’re also having this problem - what is the solution ? 

[TELUS_Support]

@AD3 To confirm you're subscribed to Showcase and can watch the channel just fine?

[BobArthur]

I'm in the same boat but with a bit of a twist. In early November I noticed that I was now getting Showcase ( channel # 301 in Vancouver ) even though I couldn't find it listed anywhere as a free preview. But then I noticed that something called " Showcase Mini Offer " had been added onto my November 2nd Service Agreement. I called in and asked a Telus CSR what this " Mini Offer " was and she said she had no idea but since it wasn't adding anything to my bill that I should just use the channel until the " Mini Offer " gets removed which will probably happen in a few weeks. 4 months later and I'm still getting the channel but during this time I have never had free access to the Showcase VOD section.