Feedback on live recording

[coconut]

I have Optik TV and recording TV shows is an extra charge. The charge associated with this feature (that should be standard) is $17.00/month. I feel like this a ridiculously high charge for this feature. I understand that it is now cloud storage but that should be a $2.00-$3.00/month max. Subscription services like Netflix are $17.00ish per month and this feature should not be in line with a subscription like that. This seems like a money grab by Telus and I'm very disappointed this was never explained before we switched providers. Just some feedback to take into consideration. This pricing is outrageous.

[TELUS_Support]

Hi there! Are you noticing the charge on specific channels, or is it appearing for all the channels you are recording?

[FuzzyLogic]

My understanding is that if it's not included in your package it should only be $10 to add:

A recording plan is included with 2 Theme Packs + 1 Premium, 4 Theme Packs + 1 Premium, 7 Theme Packs + 1 Premium and 11 Theme Packs + 2 Premiums plans. For Basics, Core and Core + 1 Premium plans, recording can be added for regular pricing, currently $10/mo and subject to change without notice. Recordings are available to watch on your TELUS TV Digital Box or on the TELUS TV+ app on compatible devices. Recordings are only available to watch in Canada. If streaming recordings on a mobile network, regular data charges apply.

Source: New Digital TV Box & Cloud PVR - Optik TV Hardware | TELUS