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Michelle67
Neighbour

a month ago

We just signed up to Telus TV and have recently noticed the same issues.  CC on recorded programs doesnt work when viewing from the TV, but works fine when using the App on my iPhone.  CC on the same program when viewing live on the TV works fine. Any ideas?

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2 REPLIES 2

TELUS_Support
Official Support Team
Official Support Team

a month ago

Thanks for flagging this. We'll forward it to our product team and let you know if there are any updates to share 🙂

If our reply resolved your issue, please click on Accept as Solution to help others in the community.

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TELUS_Support
Official Support Team
Official Support Team

3 weeks ago

@Michelle67 We've heard back and our team is aware of the issue and it's being worked on for a future fix. Thanks for letting us know!

If our reply resolved your issue, please click on Accept as Solution to help others in the community.

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