CBC and CTV news freezes and sound stops any suggestions?

[blucken]

CBC and CTV channels having sound and action stops making watching impossible.
Any suggestions?

[FuzzyLogic]

You don't mention if it's connected with Wi-Fi or wired. Possibly related to Wi-Fi if it's not a wired connection.

In the mean time you could try this:

How to reboot your Optik system | TELUS Support

[FamJam2024]

I’ve noticed this on Fox News but not on CTV or CBC. I actually thought it was Telus doing this on purpose to devalue the channel. I just tried CBC and it is doing it too so it may be system issues . I think I may cancel my Telus TV and move to something different. This has been going on for over a year on Fox

[TelusUserBC]

I’ve had the same issue on both my TVs with the CTV news channel for about a month or six weeks now. Rebooting all equipment does not fix it. Appears to only be this channel I’ve noticed so far.

[mytaxis]

I connect wirelessly and CBC and 4K channels do this frequently. I turn off and unplug everything. All set top box pvrs up to modem and router. I then plug in router and modem and let them reboot. Then I plug in my hub then finally the set top pvrs. It lasts anywhere from a day to a week before I have to do it again. Been like this for a couple years now.