Ever since this past ice storm my alarm has been having a problem with communication signal. It seems it happens early in the morning. In the past Telus would reset and everything is fine. This problem used to occur once or twice a year. Since this past ice storm, my alarm has not been reset properly still showing the yellow triangle on my control panel.
Telus has NOT provide proper service in comparison when I was connected to ALARM SYSTEM Athena was bought out by ADT and now owned by TELUS Co. I was told that a technician from Telus would call to verify and service the error. It’s been two weeks still waiting.
Where is customer service,
