Does Telus has any customer service. I have been on hold repeatedly for hours as they keep telling me that it is not the right dept even when their own people transfer me around. I had ADT security for over 20+ years which is now with Telus. We bought a new home and made the unfortunate decision of getting home security from Telus last month. It has been a horror show since then including my account log in is messed up, my cell phone account has disappeared and to top it all they have a bill for me to pay for over 1k where it should be only $50. Nobody cares and keep telling me that someone will call you. I have no idea what to do about them as they are just ghosting me.
Anyone knows who to reach out to as it is become a mental harassment case now.
