October
Outside camera alarm bot triggered most of the time thus, it missed a lot of activities that should be recorded. Another thing outside camera was name as OUTDOOR since it was installed and now name was changed to BACKYARD. Security tech has 0 clue how and when it was changed. Telus security system is just an accessory. Guess the best way to waste your money. Poor quality of service and protection.
October
Definitely not the experience we want our customers to have. Please feel free to send us a private message if you'd like to discuss.
If our reply resolved your issue, please click on Accept as Solution to help others in the community.
October
October
We'd need to take a look at your account to see all of the notes from interactions you've had with our team, as well as changes made to the system. As stated previously, feel free to send us a private message if you'd like to discuss.
If our reply resolved your issue, please click on Accept as Solution to help others in the community.
October
October