Non installation of door bell

[yagneshdosshi]

I had availed Telus home security system in April 2024 , The installer did not install the door bell and assured that he will install the same in next 15 days , since 7 months , my door bell is still not installed and door lock never works , I have sent the couple of mails but no reply , pl advise way ahead

[TELUS_Support]

Did the installer leave a card or direct number? Have you spoken with our SmartHome team about this?

[yagneshdosshi]

I have tried calling him multiple times , but he is not answering and not there is call back

[TELUS_Support]

Gotcha. Feel free to send us a private message here and we can discuss further.

[yagneshdosshi]

Please advise when my issues will be resolved

[mod edit - private info]

[TELUS_Support]

We've edited your post as it contained private information (please don't post private info on a public forum).

Please feel free to send us a private message and we can discuss further.