a month ago
How can I escalate a complaint against the call back team? I guess they do call back if you agree that calling someone and letting the phone ring for one second and hanging up before they can even answer is a call back. It’s happened numerous times so it isn’t one specific person doing this. Terrible customer service.
a month ago
Hi @JennLG - if you send us a private message we can take that away and send the feedback to the appropriate team