After almost 15 years with this company it has gotten bad enough to the point that we are taking our business elsewhere, time and time again charges added, billing changes without notice or reason, promises of promotions and credits that after the phone is hung up are forgotten about! I can’t spend 2 hours on the phone every month just to make sure I’m getting what I’m paying for! What this company does should be and probably is illegal! It’s most definitely not ethical!
