Watch a program while the PVR record a differnt program in HD

[sligard]

We are watching a television show in HD and we will get a message saying that we can no longer watch this program as another TV in the house is using HD.   We figured out, that the PVR had just started recording a program, which interrupted the program we were watching. We either have to cancel the recording or quit the program we were watching. I find it strange that we cannot have 2 HD channels going at the same time. Does anyone else suffer from this problem?

[Nighthawk]

I'm assuming you're using the standard Optik set top boxes and not the AndroidTV based newer one. It's not common to see 2HD unless you're on slow DSL. What speed is your internet connection? Is it DSL or fibre?

[sligard]

Definitely not Fibre. We are on Telus Internet 15.

[xray · Accepted solution]

You can check your stream profiles by selecting Menu -> System Information -> Stream profiles.

It's likely Internet 15 cannot support 2 HD streams.