Forum Discussion

sligard's avatar
sligard
Neighbour
3 years ago
Solved

Watch a program while the PVR record a differnt program in HD

We are watching a television show in HD and we will get a message saying that we can no longer watch this program as another TV in the house is using HD.   We figured out, that the PVR had just start...
  • xray's avatar
    xray
    3 years ago
    You can check your stream profiles by selecting Menu -> System Information -> Stream profiles.

    It's likely Internet 15 cannot support 2 HD streams.
sligard's avatar
sligard
Neighbour
3 years ago
Definitely not Fibre. We are on Telus Internet 15.
xray's avatar
xray
Hero
3 years ago
You can check your stream profiles by selecting Menu -> System Information -> Stream profiles.

It's likely Internet 15 cannot support 2 HD streams.
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