Showing results for 
Show  only  | Search instead for 
Did you mean: 

Technicolor UIW8001 Optik Box Not Working

Just Moved In

So for the past few weeks on and off my Telus Optik TV Box would intermittently cut out both video and audio, and now today all it does is give me green and pink glitching and will not do anything but, I have tried all troubleshooting steps in hopes of fixing it but to no avail, any tips before I call Telus?


Community Power User
Community Power User

You could try this:


How to reboot your Optik system | TELUS Support


Is your Optik TV box using a wired or wireless connection?

Just a long time customer hoping to help.

I have it using a wired connection, funny thing is after I swapped it out with my UIW4001 and then back, the UIW8001 started working again ugh.