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Remote issue..

Just Moved In
I have a Toshiba flatscreen and when programming my 4k remote it controls the power on and off no problem.. It however won't control the volume..

My other non 4k remote with my other tv. No problem it controls everything.

Why does the 4k not work?

Anyone know how to fix this?

Community Power User
Community Power User

There is often more than one code for a particular brand of TV. It's possible you need to try a different code.


This may help:


Program your Slimline Remote 2 for Optik TV | TELUS Support


The 'Before you begin' section will suggest code(s) for you TV. You may need to experiment to find the code that works.

Community Power User
Community Power User

You could set the volume on the TV, and adjust it from the Optik box.


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