Recording

[scsnow]

I signed on to Telus in September and the recording feature has never worked.  I get the error "you are not subscribed" eventhough there is a charge on my monthly bill for $10 for cloud recording!  I have called and spoke to customer service 7 times (not exagerating) and still no fix. They keep transferring me to other departments and I am on hold for hours.  Does anyone out there have a fix for me.

[A-B]

Hello. I'll send you a private message to discuss, thanks.

[scsnow]

Not sure where you are sending it. I have heard nothing from Telus. 

[A-B · Accepted solution]

Hello! Just following up on this. Would you be able to log out and log back in, to see if it's been resolved?

[scsnow]

After 4 months it is finally working.