Random descriptive audio

[Chris780]

When watching episodes on crave on the Optik tv box, some episodes randomly enable descriptive audio. I can disable it for that episode but once the next on starts it is enabled again. This started happening pretty recently does anyone have an idea why this is happening or how to fix it.

[dru]

Have you checked to see if descriptive audio is enabled on your TV? Depending on the manufacturer, it may read as Audio Description or some any other nomenclature. 

[Chris780]

I did check and its not on. It's weird because it's random episodes in crave but not on normal tv