Not able to log in to Telus Tv+

[nikusa]

I am trying to log into telus tv+ website i get error message saying You are not currently logged in please try to login again.
and when trying to log into app i get auth-error.
Had a chat with customer support even they are clueless please help me!!

[A-B]

Hello. I replied to your private message with info for you, thanks.