cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

No signal

Joy2024
Neighbour

Bedroom Optik TV stopped working, only displays "No Signal", living room TV ok, tried changing source, re-seating HDMI cable, resetting router and modem, numerous re-power attempts, it will briefly say Telus on screen, but then goes back to "No Signal"

1 REPLY 1

TELUS_Support
Official Support Team
Official Support Team

Hi @Joy2024 - please unplug power to the affected box. Once unplugged, please reboot your router. Once the router is back online, plug the TV box back in to power.

 

Please let us know if that helps


If our reply resolved your issue, please click on Accept as Solution to help others in the community.