This also happened to me. I paused a recording and when I came back all recordings were gone , even the scheduled ones. After pulling the plug a couple of times the recordings came back but the system was very slow.. Thinking things were back to normal I tried to watch and although the system said the recordings were there the screen was black and eventually I got some kind of error.
I am going to give Shaw a call as this new Optik system is useless. Every morning you have to look at the scheduled recordings to see which are missing and then go and record them again.
