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Does the Telus Digital Box work with ARC or eARC?

Just Moved In

Just signed up with Telus and got the TV box a few days ago. I am noticing that when my Soundbar HDMI is connected to the TV's ARC/eARC port I get an Error msg often when I watch Telus live TV. Streaming without the Telus TV box, I have zero issues. I called Telus and they said the box should work fine with the soundbar connected to the TV using HDMI ARC/eARC. 


Has anyone had any luck with ARC/eARC ? My Soundbar is Samsung and Sony TV. Both new 


Community Manager
Community Manager

@alawlor Which box did you receive recently? TV+ does natively support HDMI ARC. Can you describe your wiring layout?