Can't manage my package selection through the website or the Telus app

[Noobie]

I've been trying to change my OptikTV selection for the past week with no success. The website loads fine but then it gets stuck in a perpetual loop then gives me an error

I've tried on different browsers - Chrome, Firefox, Edge with the same results. Disabled all browser extensions and plugins. On mobile, I've forced stopped the app, cleared cache and as a last result just straight reinstalled it but it gives me the same error every time.

[Andrew_K]

Having issues as well simply trying to change internet plan for weeks now. Called in twice and got two separate responses but still no resolution with changing my internet plan.  It