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$150 roaming charges

garvfamille
Neighbour

my wife and I went to france. we turned off our roaming and turned off our data before leaving canada.

my wife was charged $90 for roaming and I was charged $60.

 

 

 

1 REPLY 1

T-Speed
Community Manager
Community Manager

Hi @garvfamille 

Have you had the chance to check the usage in your account?

 

Here is a helpful article with more details related to what could trigger roaming charges: https://www.telus.com/en/support/article/billing-understanding-while-travelling