What happened to the customer at Telus?

[dweinstangel1]

I've been a Telus customer for many years. Why has your pricing and services become so horrible over the past few years? From insane pricing that's not even close to the competitors, to hour long wait times just to ask a billing question. I've never seen service at Telus this bad, ever!

[TELUS_Support]

We're continually working to improve our services and customer support. If you have specific concerns about your billing or service plans, please provide us with your account details via a private message, and we’ll do our best to assist you.