Wanting to keep Telus email address after canceling Telus service

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Dw16
Just Moved In

Now that Telus is using google web mail for all Telus emails do you lose your Telus email address if you cancel your Telus service?

xray
Guardian
Telus email service comes with Telus Internet service. Same as before Telus moved to Google mail. Same as any free email service provided by any ISP (Shaw, Rogers, Bell, etc.)
SmoresGuy
TELUS Employee
TELUS Employee

Great Question. No you won't lose your email when you cancel. You will need to ask the agent to ensure you retain your address after the cancelation, and there will be new charge for the Email mailbox. The current rate is $7/month.